On-Site Maintenance Specialist

Location: New Haven, CT

We are currently seeking a skilled Field Service Technician to join our manufacturing client's team. This is a direct-hire position that is perfect for individuals who excel at resolving issues with complex equipment, interacting with customers directly, and traveling to customer sites.

The ideal candidate will possess 2-5 years of experience in field service or equipment maintenance. They should also have strong skills in electrical, mechanical, pneumatic systems, and customer service.

Key Responsibilities:

• Install, maintain, troubleshoot, and repair advanced electromechanical manufacturing machinery at customer locations
• Interpret complex electrical schematics involving high-voltage and low-voltage systems
• Use electrical diagrams and multimeters to diagnose and solve electrical issues
• Troubleshoot PLC-controlled systems, including power supplies, sensors, and human-machine interfaces
• Identify and fix problems with servo drives, motors, and motion-control systems
• Understand pneumatic schematics and machinery operations
• Disassemble, repair, and reassemble intricate electromechanical structures using various tools
• Learn and apply CNC lathe controls and programming fundamentals
• Assist with bar-feeding systems and CNC lathe part-processing applications
• Communicate professionally with customers and key contacts
• Provide installation guidance and operator training
• Document service calls, repairs, and technical information accurately
• Ensure a professional representation of the company at all customer engagements
• Travel overnight for approximately 50%-75% of the time

Required Qualifications:

• High school diploma or equivalent
• 2-5 years of experience in field service, industrial maintenance, or equipment installation
• Advanced ability to read and interpret electrical schematics
• Proficiency in high- and low-voltage electrical systems
• Skilled in using a multimeter
• Knowledge of PLCs, HMIs, servo drives, and motion-control systems
• Ability to interpret pneumatic schematics
• Strong mechanical aptitude and troubleshooting capabilities
• Proficient with hand and power tools
• Basic computer skills and ability to maintain digital records
• Excellent verbal and written communication skills
• Outstanding customer service and interpersonal abilities
• Willingness to travel overnight for 50%-75% of the time

Preferred Qualifications:

• Experience with CNC machinery, bar-feeding equipment, or automated manufacturing systems
• Familiarity with Fanuc, Mitsubishi, Siemens, or similar CNC controls
• Prior experience in equipment installation and customer training within a manufacturing setting