Field Service Technician Position at Key Manufacturing Client

We are currently seeking a Field Service Technician for a manufacturing client in New Haven, CT. This is a direct-hire opportunity for an individual who is skilled in troubleshooting complex equipment, working closely with customers, and traveling to various customer locations.

Key Responsibilities

• Install, service, troubleshoot, and repair electromechanical manufacturing equipment at customer sites
• Read and interpret electrical schematics for high-voltage and low-voltage systems
• Use a multimeter to diagnose electrical issues
• Troubleshoot PLC-controlled systems
• Diagnose problems with servo drives, motors, and motion-control systems
• Read and interpret pneumatic schematics
• Disassemble, repair, and reassemble electromechanical assemblies
• Learn and utilize CNC lathe controls and programming
• Provide operator training and installation guidance
• Maintain detailed digital records of service calls and repairs
• Represent the company professionally during customer visits
• Travel overnight 50%–75% of the time

Required Qualifications

• High school diploma or GED
• 2–5 years of field service or equipment maintenance experience
• Strong understanding of electrical schematics
• Proficiency in high- and low-voltage electrical systems
• Experience with PLCs, HMIs, servo drives, and motion-control systems
• Ability to read pneumatic schematics
• Mechanical aptitude and troubleshooting skills
• Proficiency in hand and power tools
• Basic computer skills for maintaining digital records
• Excellent verbal and written communication skills
• Customer-service and interpersonal skills
• Willingness to travel overnight

Preferred Qualifications

• Experience with CNC machinery and automated manufacturing systems
• Familiarity with Fanuc, Mitsubishi, Siemens, or similar CNC controls
• Experience in equipment installation and customer training in a manufacturing setting