Houston, TX

$65,000.00 - $80,000.00

FIELD SERVICE ENGINEER

Technical Field Support Specialist

Location: Houston, TX

Seeking a Technical Field Support Specialist to service medical laboratory equipment (hematology, chemistry, coagulation, etc) for a leading manufacturer of medical laboratory analyzers. Prior experience in Field Service within the Medical Device industry is highly preferred. This role will involve servicing automated robotic lab instrumentation in the greater Houston, TX area. Candidates must have a strong background in electronics and electro-mechanical troubleshooting.

***Please note: No Relocation. Applicants must reside within a half-hour commute of the greater Houston, TX area.

Qualifications:

  • A Certificate or AAS Degree in electronics or a related discipline is preferred.
  • Extensive experience in electronics and electro-mechanical troubleshooting.
  • Availability for overnight travel.
  • Minimum of 3 years of field service engineering experience.
  • Experience servicing medical lab analyzers or other medical instrumentation is a plus.
  • COVID-19 vaccination is a requirement for this position.
  • This position is not eligible for sponsorship for work authorization. Therefore, we are unable to consider applicants requiring sponsorship to work in the United States at this time.

Responsibilities:

  • Installation, servicing, and preventive maintenance of the instrumentation.
  • Building and maintaining strong customer relationships.
  • Coordinating problem resolution within the Field Support Group.
  • Managing car inventory, including tools and trunk stock.
  • Providing basic on-site training on the operation of company instrumentation.

Benefits:

  • Base salary of $65,000 - $80,000 depending on experience (overtime & performance bonus can add an additional $4,000 - $8,000 annually, potentially more).
  • Company vehicle provided.
  • Laptop and cellphone provided.
  • Fully paid family medical coverage.
  • Dental coverage.
  • Life Insurance.
  • 401K retirement plan.
  • Vacation, PTO, and paid holidays.
  • Tuition reimbursement.
  • Annual bonus.

Salary: $65,000.00 - $80,000.00

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