Nashville, TN

Store Manager

Nashville, TN
Posted 5 months ago

Job Description: Retail Supervisor

Location: Nashville, TN

Our Store Manager schedule will align with our boutique hours, typically from 10:30am – 7pm on weekdays. This position does require weekend availability, based on business needs.

The Store Manager will have the responsibility of overseeing sales, ensuring exceptional customer experience, managing daily operations, and developing the skills of employees. This position requires the ability to lead, manage, and effectively hold the team accountable. The Store Manager will work collaboratively with our boutique teams and report directly to the District Sales Manager.

Ideal candidates for this role possess excellent communication skills and a strategic mindset. Our Store Manager must have a passion for empowering, encouraging, and celebrating both our clients and team members.

We offer an annual salary plus a competitive commission and bonus structure! Those who are confident, goal-driven, personable, and focused on delivering exceptional experience are the ones who thrive in our incentivized pay structure!

To be successful in this position, candidates must have the following:

A polished, professional, and trendy image that represents our brand.
Confidence, self-awareness, and self-assurance.
The ability to work independently as well as in a team environment.
An eagerness to learn about the bridal industry and a desire for consistent training and development.
An attitude that is warm, professional, and detail-oriented when providing exceptional service to clients.
The ability to learn and confidently communicate knowledge about designers, garment fit, construction details, and alterations.
Qualities of being part of our #hypesquad: happiest when encouraging and empowering others.
The ability to measure and analyze key performance indicators (KPIs).
A keen understanding of store operations.
A passion for upholding brand standards.
An enthusiasm for leading, motivating, managing, and retaining a high-performance sales team.
A deep belief in 'inspect what you expect'.
An excitement for recruiting great talent.
Excellent written and verbal communication skills.
A fanatical attention to detail.
A keen eye for analyzing situations and identifying opportunities, both directly and indirectly.
Strong organization and planning skills, with a problem-solving attitude.
Effective time management skills.
Reliability, dependability, and punctuality.
The ability to be flexible and adjust daily/weekly priorities according to business needs.
A mindset of teamwork rather than individualism.
Reliability, dependability, and punctuality.
Familiarity with CRM software.
The ability to lift up to 35 pounds for boxes and mannequins, and handle multiple gowns on hangers.

Qualifications:

2+ years of experience as a Retail Manager (Bridal experience is a plus!).
1+ year(s) of sales experience.
5+ years of customer service experience.
Proficient in Apple products, Google Drives, and Microsoft Office.
Reliable transportation.
Strong verbal and written communication skills.
High school degree.

We are an equal opportunity employer and do not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.