Detroit, MI

Store Manager

Retail Supervisor - Detroit, MI

Our Store Manager schedule will align with our boutique hours, with weekdays typically from 10:30am – 7pm. This position requires weekend availability based on business needs.

The Store Manager will have responsibilities in sales, customer experience, daily operations, and employee development. They will be expected to lead, manage, retain, and hold their team accountable. The Store Manager will work collaboratively with our boutique teams and report to the District Sales Manager.

Our ideal candidates possess excellent communication skills and a strategic mindset. They must have a passion for empowering, encouraging, and celebrating both our clients and our team members.

We offer an annual salary plus a competitive commission and bonus structure! The most successful individuals in our incentivized pay structure are confident, goal-driven, personable, and focused on creating memorable experiences.

To be successful in this position, candidates must have:

  • A polished, professional, and trendy image. YOU are our brand!
  • Confidence, self-awareness, and self-assurance.
  • The ability to work independently as well as in a team environment.
  • Eagerness to learn the bridal industry and a desire for consistent training and development.
  • A warm and professional attitude while providing exceptional service with attention to detail to all clients.
  • The ability to learn and confidently articulate knowledge of designers, garment fit, construction details, and alterations.
  • #hypesquad qualities: happiest encouraging and empowering others.
  • The ability to measure and analyze key performance indicators (KPIs).
  • A keen understanding of store operations.
  • A passion for upholding brand standards.
  • Enthusiasm to lead, motivate, manage, and retain a high-performance sales team.
  • A deep belief in ‘inspect what you expect’.
  • Excitement to recruit great talent.
  • Excellent written and verbal communication skills.
  • Fanatical attention to detail.
  • A keen eye for analyzing situations and identifying opportunities, both directly and indirectly.
  • Strong organization and planning skills, with a problem-solving attitude.
  • Time management skills.
  • Reliability, dependability, and punctuality.
  • The ability to be flexible and adapt to daily/weekly priorities based on business needs.
  • A ‘we vs me’ mentality.
  • Familiarity with CRM software.
  • The ability to lift up to 35 pounds for boxes and mannequins, and move multiple gowns on hangers.

Qualifications:

  • 2+ years of experience as a Retail Manager (Bridal experience is a plus!)
  • 1+ year(s) of sales experience
  • 5+ years of customer service experience
  • Proficiency in Apple products, Google Drives, and Microsoft Office
  • Reliable transportation
  • Strong verbal and written communication skills
  • High school degree

We are an equal opportunity employer and do not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Type: Full-time, Exempt

Salary: Annual salary + individual and store bonus = an average of 70,000 a year!

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

  • Max. file size: 300 MB.