Norfolk, NE

$1.00 - $2.00

Senior Quality Manager

Senior Quality Manager

Job Title: Senior Quality Manager

Location: Norfolk, Nebraska

Salary: DOE

Job Summary:

The Senior Quality Manager is responsible for ensuring product safety, quality, and regulatory compliance at the manufacturing plant in Norfolk, NE. This role involves developing a preventative quality system, ensuring specification compliance, training and developing operators, conducting quality testing of ingredients and finished products, handling complaints, and communicating with sales and plant personnel regarding quality program trends, issues, and opportunities in accordance with established policies and procedures.


  • Implement and monitor the Quality Assurance Program at the facility based on established policies and procedures.
  • Establish quality assurance specifications for finished products, in-process testing, and ingredients, and ensure that these specifications are met.
  • Work with the Purchasing department to establish quality specifications for incoming raw materials and monitor their compliance.
  • Recruit, direct, coach, lead, and supervise all QA personnel.
  • Prepare and manage the laboratory budget and identify opportunities for cost reduction and margin improvement.
  • Research and provide timely analytical results on customer complaints.
  • Assist with product and process development and test runs, reporting all results.
  • Manage inventory of off-spec materials and schedule and rework products as needed.
  • Conduct internal, vendor, and contract manufacturing audits as required.
  • Maintain and improve all current quality assurance lab data system reports.
  • Ensure compliance with company, state, federal, and international safety and regulatory policies and practices.
  • Coordinate pest control services.


  • Requires at least 7 years of manufacturing QA management experience.
  • Prior experience in the dairy industry and familiarity with PMO (Pasteurized Milk Ordinance) is required.
  • Bachelor’s Degree or equivalent in Life Science or a related field.
  • Strong knowledge of laboratory testing procedures and computer software applications.
  • Excellent analytical and organizational skills.
  • Previous supervisory experience.

Salary: $1.00 - $2.00

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