Hartford, CT
Sales Service Engineer
Sales Engineer
Location: Hartford, CT
We are currently in search of a qualified Service Sales Engineer/Service Account Representative to join our team at our Connecticut location. As a Sales Engineer, your main responsibility will be to sell service agreements and small projects to our existing customer base within a defined sales territory. Additionally, you will assist with project coordination and collaborate closely with customers, service technicians, and management to meet the needs of our Service Agreement clients.
Key Responsibilities:
- Sell service agreements and small projects to existing Alerton Controls customers.
- Interface with internal departments, including sales engineers, service technicians, finance, accounting, engineering, and operations teams.
- Supervise subcontractors and suppliers to ensure project completion and quality.
- Learn and utilize estimating tools, proposal forms, and sales forecasting reports.
- Develop and deliver project proposals and related documentation to customers using ABS format.
- Handle sales reporting, including monthly sales opportunities/quotes, bookings, and annual service agreement renewals.
- Coordinate subcontractor pricing and negotiate scope of work.
- Participate in job turnover meetings with the engineering and operations teams for newly sold projects.
- Stay updated with technical aspects of the Alerton Controls product line and related HVAC and building automation technologies.
- Engage in professional organizations within the HVAC industry (BOMA, ASHRAE, EEI, etc.).
Requirements:
- 5 years of Service Sales Engineering/Account Management experience.
- Strong verbal, written, and presentation communication skills.
- Excellent organizational skills with the ability to handle confidential information.
- In-depth knowledge of HVAC systems and building automation controls.
- Proficiency with Microsoft Office tools (Excel, Outlook, Word).
- Motivated, professional, and customer-focused attitude.