Norfolk, NE

$100,000.00 - $160,000.00

Quality Assurance Director

Quality Assurance Director - Dairy Manufacturing

Job Title: Quality Assurance Director – Dairy Manufacturing

Location: Norfolk, Nebraska

Salary: $100-160K

Job Summary of the Quality Assurance Director:

The Quality Assurance Director is responsible for ensuring product safety, quality, and regulatory compliance at the manufacturing plant in Norfolk, NE. This role involves developing and implementing a preventative quality system, ensuring specification compliance, providing operator training and development, conducting quality testing of ingredients and finished products, managing labeling, handling complaints, and effectively communicating with sales and plant personnel regarding quality program trends, issues, and opportunities.

Qualifications of the Quality Assurance Director:

  • Implement and monitor the Quality Assurance Program at the facility based on established policies and procedures.
  • Establish quality assurance specifications for finished products, in-process testing, and ingredients, and ensure their adherence.
  • Establish quality specifications for incoming raw materials, work with Purchasing to monitor these materials and ensure compliance.
  • Recruit, direct, coach, lead, and supervise all QA personnel.
  • Prepare and manage the laboratory budget, identifying cost reduction opportunities and margin improvements.
  • Conduct research and provide timely analytical results on customer complaints.
  • Assist operations in establishing procedures and supervising product and process development and test runs, reporting all results.
  • Manage inventory of off-spec materials and schedule reworking of products as necessary.
  • Conduct internal, vendor, and contract manufacturing audits as required.
  • Maintain and improve the quality assurance lab data system reports.
  • Ensure compliance with company, state, federal, and international safety and regulatory policies and practices.
  • Coordinate pest control services.

Responsibilities of the Quality Assurance Director:

  • Minimum of 10 years of manufacturing QA management experience.
  • Experience in the dairy industry and familiarity with PMO (Pasteurized Milk Ordinance) is required.
  • Bachelor’s Degree or equivalent in Life Science or a related area.
  • Strong knowledge of laboratory testing procedures and computer software applications.
  • Excellent analytical and organizational skills.
  • Previous supervisory or management experience is preferred.

Salary: $100,000.00 - $160,000.00

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