Jersey City, NJ

MEDICAL TECHNOLOGIST – Technical Support Specialist

Healthcare Technical Support Specialist

Job Location: Jersey City, NJ

A great opportunity awaits for a skilled and certified Medical Technologist with ASCP certification. Join a leading medical lab device manufacturing company and apply your laboratory expertise as a Technical Support Specialist and trainer within your assigned region. You will play a crucial role in the installation process as a trainer and be responsible for documenting laboratory procedures. Overnight travel will be required.

We are looking for candidates who reside in the Central-Northern NJ area. Please note that the company cannot consider individuals who need to relocate for this position.

*** Base salary ranges from $70,000 to $85,000, depending on experience, along with a performance bonus and installation bonus ($5,000 - $10,000 annually). Other benefits include a company vehicle and paid family medical coverage.


  • A Bachelor's degree in Medical Technology or a related field
  • Minimum of 5 years of lab experience
  • ASCP Certification
  • Minimum of 5 years of experience as a Medical Technologist
  • Good Coagulation experience is preferred
  • Must be fully vaccinated against COVID-19
  • Not eligible for sponsorship for work authorization


  • Investigate and resolve issues related to reagents, kits, procedures, adaptations, and software upgrades
  • Provide training to medical technologists on the use of instrumentation
  • Resolve reagent-based issues
  • Utilize laboratory knowledge to provide post-sales support for instrumentation
  • Represent the company at seminars, conventions, meetings, and wet workshops
  • Offer telephone support to machine operators


  • Performance Bonus
  • Installation Bonus
  • Fully paid family medical coverage
  • Company Vehicle
  • Laptop and Cellphone provided
  • Dental coverage
  • Life Insurance
  • 401K
  • Vacation, PTO, and paid holidays
  • Tuition Reimbursement

  • Max. file size: 300 MB.