Dallas, TX
Human Resource Generalist
Job Description: HR Specialist (Dallas, TX)
Responsibilities and Duties:
- Administers employee health benefits company-wide, which include medical/dental, vision, leave of absence, and more.
- Plans, establishes, and supervises the implementation of clerical procedures.
- Acts as a liaison between employees, insurance providers, and resolves benefit-related problems to ensure effective utilization of plans and positive employee relations.
- Provides administrative support to the human resources function as needed, such as correspondence generation, record-keeping, and file maintenance.
- Ensures plans are administered in accordance with federal and state regulations, and plan provisions are followed.
- Performs other HR generalist duties as assigned.
- Administers health and welfare plans, including enrollments and terminations, ensuring accurate record-keeping and proper deductions. Serves as the Cobra Administrator for the company.
- Conducts new employee orientations, explaining benefit plans and enrollment provisions. Counsels employees at all levels, including executives, on plan provisions.
- Manages annual open enrollment period, arranging distribution of materials, communicating changes to employees, and arranging on-site representation by providers. Conducts employee presentations and processes changes within deadlines.
- Processes monthly billings from insurance providers, reviewing for accuracy, resolving discrepancies, and completing reports for management.
- Strives to ensure employee understanding of benefit programs by regularly generating communication and counseling employees/dependents. Resolves employee complaints related to health and welfare plans.
- Acts as a liaison with various insurance carriers, fostering effective relationships with client representatives.
- Acts as a resource for Payroll/HR contacts, ensuring understanding and compliance with benefit and HR policies and regulations. Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.
- Performs recruitment activities, pre-screening, and evaluating candidates for select positions. Maintains records related to the same.
- Assists with the preparation of the annual affirmative action plan.
- Maintains employee resource page.
- Monitors unemployment claims, reviews claims and documentation, and requests legal counsel review.
- Processes documentation and prepares reports related to personnel activities.
- Processes employee enrollment of staff development opportunities.
- Prepares government reports related to EEO compliance and other HR functions.
- Writes, revises, edits, and proofreads company policies and procedures and related documents as needed. Uses electronic benefits bulletin board and other communication channels.
- Conducts exit interviews in the absence of a supervisor.
Performance Factor:
- Attendance and Dependability: The employee consistently reports to work on time, rarely takes absences, and completes work in a timely, accurate, and thorough manner.
- Communication and Contact: The employee demonstrates effective verbal and written communication skills with superiors, colleagues, and individuals both inside and outside the Company.
- Relationships with Others: The employee works well with others, maintains constructive working relationships, and exhibits professionalism in their interactions.
Qualifications:
- Bachelor's degree in business, human resources, or equivalent combination of education and experience preferred.
- Minimum of three years' experience administering employee benefit plans in the health and welfare areas.
- Computer skills and knowledge of HR and payroll software, including proficiency in Microsoft Office.
- Strong analytical and problem-solving skills.
- Superior verbal/written skills and presentation skills.
- Attention to detail, good punctuation, spelling, and grammar.
- Strong interpersonal skills.
- Coursework/seminar attendance in benefits areas helpful (e.g. CEBS, ACA or related coursework).
- Strong knowledge and understanding of insurance regulations, plan designs, and third-party record keeping/administration.
- Familiarity with COBRA, ERISA, FMLA, and related state and federal regulations.
* This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.