Retail Store Manager - St. Louis, MO

Our Store Manager schedule will align with our boutique hours, with weekdays typically from 10:30am – 7pm. This role requires weekend availability, as needed by the business.

The Store Manager will be responsible for driving sales, enhancing the customer experience, managing daily operations, and developing employees. This position is accountable for leading, managing, retaining, and holding the team accountable. As a Store Manager, you will work collaboratively with our boutique teams and report to the District Sales Manager.

Our ideal candidates possess superb communication skills coupled with a strategic mindset. The Store Manager must have a genuine passion for empowering, encouraging, and celebrating both our clients and team members.

We offer an annual salary plus a competitive commission and bonus structure! Those who are confident, goal-driven, personable, and customer-focused typically thrive in our incentivized pay structure!

Responsibilities:

• A polished, professional, and trendy image. YOU embody our brand!
• Confidence, self-awareness, and self-assurance.
• Ability to work independently as well as in a team environment.
• Eagerness to learn the bridal industry and a desire for ongoing training and development.
• Demonstrate a warm and professional attitude while providing exceptional attention to detail in customer service.
• Ability to learn and confidently convey knowledge about designers, garment fit, construction details, and alterations.
• #hypesquad qualities: someone who finds joy in encouraging and empowering others.
• Capability to measure and analyze key performance indicators (KPIs).
• Thorough understanding of store operations.
• Passion for maintaining brand standards.
• Enthusiasm for leading, motivating, managing, and retaining a high-performance sales team.
• Firm belief in 'inspect what you expect'.
• Excitement for recruiting exceptional talent.
• Excellent written and verbal communication skills.
• Fanatical attention to detail.
• Sharp eye for analyzing situations and identifying opportunities, both direct and indirect.
• Strong organizational and planning skills, with a problem-solving mindset.
• Effective time management.
• Reliability, dependability, and punctuality.
• Ability to adapt and adjust daily/weekly priorities to meet business needs.
• A mentality focused on "we" rather than "me".
• Reliability, dependability, and punctuality.
• Familiarity with CRM software.
• Ability to lift up to 35 pounds (boxes and mannequins) and move multiple gowns on hangers.

Qualifications:

• 2+ years of experience as a Retail Manager (Bridal experience is a plus!)
• 1+ year(s) of sales experience
• 5+ years of customer service experience
• Proficiency in Apple products, Google Drives, and Microsoft Office
• Reliable transportation
• Strong verbal and written communication skills
• High school degree

We are an equal opportunity employer and do not discriminate against applicants based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other protected status as required by federal or state law or local ordinance.

Job Type: Full-time, Exempt

Salary: Annual salary + individual and store bonus = an average of $80,000 per year!

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance